During the CALL -----
Answer the phone with a SMILE – smile when you’re
talking.
…
Be POSITIVE / Confident – upbeat - energetic
Speak concise and S L O W – NO AHHH or HUMMM
Let your personality show
Keep your answers focused on the questions asked.
Be a GOOD LISTENER.
BE PREPARED to answer questions about yourself: SOME of the most popular…
- What are your strengths
/ weaknesses?
- What
interests you about this job?
- Give an example of an occasion when you used logic to solve a problem.
- Why do you want this job?
- What applicable attributes / experience do you have?
- Why are you the best person for
the job?
- Why
should we hire you?
- What do you know about this company?
- Why do you want to work for this organization?
- What challenges are you looking for in a position?
- What can you contribute to this
company?
- Have
you handled a difficult situation with a co-worker? How?
- Tell me about how you worked effectively under pressure.
- Are you willing to travel?
- Is there anything I haven't
told you about the job or company that you would like to know?
Speak about the areas you can be beneficial to the client.
Take time to think (Do not be afraid).
It is acceptable to say, “I do not know”
or say “I am not sure but here is what I think” or “My best guess is”. Tell the
truth.
BE
PREPARED to answer TECHNICAL questions based on your skills and the job requirement.
